Explore IT Training Opportunities
Explore the free technology training options offered to AU students, faculty, and staff.
Learn more about your AU system accounts, and access to specialized systems.
Every AU student, faculty, or staff member receives a unique user name that provides access to AU's various online resources. If you are new to the AU community, you will need to follow the appropriate instructions below to create your user name to receive access to AU's general systems:
Your AU network account is used to log in to the portal from any computer connected to the Internet. It also allows you to connect to university resources, such as: the wireless and wired networks, printing, file storage, and access specialized services and programs.Â
Read more about how to connect on our Network page.
Canvas is a web-based learning management system, available at both and , that provides online support for classes at AU.Â
Please note: This system uses your myAU.american.edu username and password.
You can read more about Canvas on the portal.
Faculty, staff, and student e-mail accounts are provisioned through Microsoft Office 365. They can be used most effectively through the Microsoft Outlook client desktop software for Windows or Mac. Your e-mail account can also be accessed via the web at ; or through another secure mail client, such as Mac Mail; or through a mobile app.
You can read more about AU email accounts and other Office 365 applications, as answers to our are posted in our Knowledge Base.
There are specialized systems for which faculty and staff must make a separate account creation request, as they require additional approvals. These include: Colleague, Informer, MicroStrategy Business Intelligence, and others. To request access to one of these systems, contact the IT Help Desk, as they will contact the appropriate data custodians for approval. Once access is approved, the IT Help Desk staff will create your account and send you information on how to access the system, including any mandatory training.
Explore the free technology training options offered to AU students, faculty, and staff.