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Contact the OUR
The Office of the University Registrar provides service to the university community. Please use the information below to identify the appropriate contact. By contacting the OUR based on specific needs, the OUR personnel can respond to inquiries and provide assistance as quickly as possible.
AU Central provides frontline assistance for students requesting the services of the Office of the University Registrar, Veterans Services, and Student Accounts. AU Central is located in Asbury 201. Contact AU Central by email at aucentral@american.edu, , or by phone at 202-885-8000.
| OUR Email Directory | Services |
|---|---|
| registrar@american.edu | General inquiries, student assistance |
| academic_scheduling@american.edu | Classroom scheduling, course section creation and changes |
| curriculum_services@american.edu | University Catalog, MC-Curriculum, course/curriculum queries |
| degreeaudit@american.edu | Degree audit set-up |
| graduation_services@american.edu | Graduation, degree clearance, diplomas |
| NSC_reporting@american.edu | National Student Clearinghouse (NSC) reporting related inquiries |
| OUR_reports_security@american.edu | Business Intelligence (BI) reporting or access requests, operational reports |
| OURstudentsystems@american.edu |
Security access requests, registrar website updates, forms, technical issues |
| record_services@american.edu | Grading, incompletes, study abroad, tools of research |
| registration_services@american.edu | Current term registrations, cohorts, degree/enrollment verification inquiries, withdrawals/separation, preregistration emails |
| reg_online@american.edu | Online program support |
| transcript_services@american.edu | Transcript requests |
| transferarticulation@american.edu | Transfer credit articulation |
OUR Personnel Directory